Teleperformance

Customer Service Associate (Inglés 80%) Colombia BN

Job Locations CO-Colombia
Category (Portal Searching)
Customer Service/Support

Overview

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Salary COP$2.000.000

 

Hey! If you want to be part of the best team, you must be good at understanding why the costumer is reaching you and comprehend the procedure to solve the problem. You, as an Interaction Expert, should handle each costumer in a special way to make them fulfill their expectations, but most importantly: be nice, be cool, be polite. Fluency with American English is also a very important requirement.

 

  • Long-term contract
  • Flexible schedules
  • No experience needed
  • WORK FROM HOME

Responsibilities

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  • Respond to all customer inquiries
  • Provide excellent customer service by being a good listener
  • Work with confidential customer information and treat it sensitively
  • Aim to resolve issues on the first interaction by being proactive, patient, and understanding
  • Have a constant working knowledge of our client’s products, services and promotions
  • Document and update records in required systems

 

Qualifications

Technical Skills

  • High school graduate (Must present diploma or certificate)
  • English level 80%

Competencies and Specific Skills

  • Communication skills
  • Customer orientation (Empathy)
  • Problem resolution
  • Attention to detail

* You can apply from any city you are located in

 

Registro Rápido

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