The Customer Service Representative must be able to comprehend and analyze the reason why the customer is calling and the appropriate procedure to resolve it. During the process, the Interaction Expert must provide a specific resolution to each customer and assure an excellent call handling to meet customer expectations. In addition to politeness, empathy, soft skills, fluency with American English and focus on serving the caller are important requirements.
Competencies and Specific Skills
* You can apply from any city you are located in.